Usually, programs with professionalĬlinicians focus on responding to calls for serious mental health crises, and assess for involuntary Professionals typically don’t reflect the communities they serve, which can compound residents’ĭistrust because of prior negative experiences with clinicians. Programs often have difficulty recruiting and retaining professional clinicians. MACRO has clinical supervision to ensureĪppropriate protocols, oversight, and staff support. Them, and offer connection to services (including professional clinicians)-does not require orīenefit from advanced degrees and clinical licenses. Their work-to de-escalate a crisis, work with the person in crisis to identify the best way to assist MACRO teams will not diagnose, medicate, or create long-term care plans. MACRO is designed to respond to types of emergency calls that do not use the qualifications of health care professionals and licensed clinicians. Why doesn’t MACRO use social workers or mental health professionals? The contract was finalized in February 2021 when it was determined that MACRO would be piloted from within the Oakland Fire Department. In November 2020, DVP solicited non-profit proposals The Department of Violence Prevention (DVP). In July 2020, the council approved $1.8M for two pilots in East and West Oakland overseen by The development of a model that reflects Oakland’s unique needs, resources, and neighborhoods. The Urban Strategies Council researched response models, interviewed stakeholders, organizedĬommunity roundtables, conducted participatory community research, and analyzed data, to ensure The Oakland City Council then commissioned a report on creating a pilot project in Oakland to begin in July 2020. CAHOOTS is a 30-year old mobile intervention team in Eugene, Oregon where EMTs and crisis workers respond to 17% of 911 calls instead of police and fire. In July 2019, the Coalition for Police Accountability, Faith in Action East Bay, the Urban Strategies Council, the Oakland Police Commission, and City Councilmembers Noel Gallo and Rebecca Kaplan sponsored a presentation by CAHOOTS. Common calls include: sleeping person, aggressive panhandler, screaming person, drunk person, welfare check, disorderly person, disoriented subject, disturbing the peace, person refuses to leave premises, person in traffic, family/neighbor dispute. Needs for help that MACRO could respond to include: dispute resolution, non-emergency medicalĬare, transportation to services, and problems related to homelessness, intoxication, disorientation,
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